Stackhouse Help Center
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Find answers about ordering, files, papers, shipping, production times, reprints, and working with The Stackhouse.
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- Ordering This category provides comprehensive guidance on placing, customizing, and managing orders at The Stackhouse. It cove...
- File Prep and Color Management Explore essential tips and guidelines for file preparation and color management to achieve stunning, accurate prints ...
- Products and Services Get detailed insights into The Stackhouse’s product offerings and services, from print options to customization featu...
- Shipping Find everything you need to know about shipping options, rates, delivery times, and tracking your orders with The Sta...
- Account Learn how to manage your Stackhouse account, update your information, track orders, and access your rewards and prefe...
- Dropshipping and Fulfillment Services Dive into our guide on dropshipping and fulfillment services to understand how The Stackhouse handles production, pac...
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Three steps take you from a file on your desktop to an archival print on its way to your door.
Popular help topics
Common questions
How long does proofing take?
Standard proofing turnaround is usually a few business days. Search production times for the latest timing before placing a deadline-sensitive order.
What file format should I send?
Send a full-resolution TIFF, PNG, or high-quality JPEG with an embedded sRGB or Adobe RGB profile.
Can I reorder a print I bought before?
Yes. Search for reprints or contact support with the original order number so the studio can review the prior file and settings.
Do you offer trade or pro pricing?
Artists, studios, and partners can ask about pro accounts, partner workflows, volume orders, and POD support.
Full index
Browse all categories
- Ordering This category provides comprehensive guidance on placing, customizing, and managing orders at The Stackhouse. It cove... Order Process File Uploading Understanding Print Sizes and Aspect Ratios Understanding Finishing Options Cart and Checkout
- File Prep and Color Management Explore essential tips and guidelines for file preparation and color management to achieve stunning, accurate prints ... Preparing Your Images For Print Supported File Types and Resolutions Color Management Advanced Proofing and Color Correction Techniques
- Products and Services Get detailed insights into The Stackhouse’s product offerings and services, from print options to customization featu... Overview of Products and Services Choosing the Best Print Material Understanding Giclee Printing Quality Assurance Caring for Your Prints
- Shipping Find everything you need to know about shipping options, rates, delivery times, and tracking your orders with The Sta... Shipping Options and Costs Order Tracking, Delivery Issues, and Address Changes
- Account Learn how to manage your Stackhouse account, update your information, track orders, and access your rewards and prefe... Rewards Program Getting Started Managing Your Account
- Dropshipping and Fulfillment Services Dive into our guide on dropshipping and fulfillment services to understand how The Stackhouse handles production, pac... Dropshipping Basics
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