At The Stackhouse, we provide flexible shipping options to accommodate your needs. This guide outlines our shipping rates, policies, and helpful tips to ensure your order is delivered smoothly.
Domestic Shipping Rates
Order Total | Economy (5-8 business days) | Standard (3-4 business days) | Express (1-2 business days) |
---|---|---|---|
Less than $29 | $6.99 | $9.99 | $19.99 |
$30 - $99 | $9.99 | $14.99 | $29.99 |
$100+ | Free | $14.99 | $39.99 |
International Shipping Rates
Order Total | Economy International (6-18 business days) |
---|---|
Less than $29.99 | $24.99 |
$30 - $99.99 | $29.99 |
$100+ | $39.99 |
Additional Notes:
- Orders over 24 inches may incur extra shipping fees.
- Duty fees or taxes imposed by the destination country are the recipient's responsibility.
Production and Oversize Fees
- Production Time: Orders typically ship 3-5 business days after placement. Large orders or items may require extra production time.
- Oversize Fees: Extra-large items like gallery wraps and mounted prints may incur additional charges. Shipping to Alaska, Hawaii, and certain APO/FPO/DPO addresses may also require extra fees for oversized items.
Policies on Shipping and Handling
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Tracking Information
- Once your order ships, a tracking email will be sent.
- Delivery times are estimated and not guaranteed.
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Damage During Shipping
- If your order is damaged during shipping, contact us within 72 hours.
- Retain all damaged packaging and products for insurance claims.
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Lost or Delayed Packages
- If your package is lost or delayed beyond the expected delivery time, reach out to us for assistance.
Tips and Best Practices
- Double-Check Shipping Addresses: Ensure your address is accurate during checkout to avoid delays.
- Plan for Holiday Shipping: Place orders early during peak seasons to account for longer delivery times.
- Choose Express for Urgent Orders: Use Express Shipping for time-sensitive deliveries.
FAQs or Common Issues
Can I change my shipping address after placing an order?
- Contact us immediately for changes. Once an order is processed, address updates may not be possible.
Do you ship internationally?
- Yes, we ship to 27 countries. Delivery times and rates vary, and the recipient is responsible for any additional duties or taxes.
What happens if my package is returned to sender?
- We can reship returned packages, but additional shipping fees may apply.
Additional Resources
Contact Support
For further questions about shipping, feel free to contact us via Contact Us.
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