Managing Your Rewards Account

Your rewards account is your gateway to earning points, tracking your balance, and redeeming discounts at The Stackhouse. This guide will show you how to manage your rewards account effectively.

How to Access Your Rewards Account

1. Log In to Your Account

   • Visit thestackhouse.com and log in using your email and password.
   • If you don’t have an account yet, refer to our How to Create an Account guide.

2. Navigate to the Rewards Dashboard

   • Once logged in, click on the Rewards widget at the bottom left of any website page to view your points, earning history, and redemption options.

Managing Your Points

1. Check Your Points Balance

   • Your current points balance is displayed at the top of the rewards dashboard.

2. View Your Earning History

   • Scroll through the rewards dashboard to see a breakdown of how you’ve earned points (e.g., purchases, reviews, referrals).

3. Redeem Points

   • Click on the available rewards section to see the redemption options.
   • Select a reward and generate a discount code for your next purchase.

4. Track Expiring Points

   • Points may expire if not redeemed within a certain period. Keep an eye on expiring points in the dashboard to avoid losing them.

Updating Your Rewards Account Information

1. Log In to Your Account

   • Use your email and password to access your account.

2. Update Personal Details

   • Add your birthday to earn birthday reward points.
   • Update your email address or other account information if needed.

3. Link Social Media Accounts

   • Earn additional points by linking and following The Stackhouse on social media platforms.

Tips and Best Practices

• Check for Special Promotions: Watch for double-point events or bonus-earning opportunities.
• Save for Bigger Rewards: Accumulate points to redeem for larger discounts or exclusive offers.
• Stay Updated: Ensure your email is current to receive rewards and special promotions updates.

FAQs or Common Issues

Can I transfer points to another account?

• Points are non-transferable and can only be used by the account holder.

What happens if I forget my account password?

• Reset your password by following the steps in our How to Reset Your Password guide.

Can I earn points retroactively?

• Points can only be earned for purchases made while logged into your account.

Additional Resources

• How to Earn and Redeem Points
• How to Create an Account

Contact Support

For questions or assistance with your rewards account, reach out to us via Contact Us.