How to Upload Your Files

Short Summary

Upload your artwork while setting up a print order. You can upload without an account, then choose the size and options for each image and review the crop before adding it to your cart.

Quick Answer

Choose a product in Start Order, then select Upload images. You can choose up to 10 files at once. The builder accepts RGB JPEG, PNG, TIFF, and supported HEIC or HEIF still photos, up to 1 GB per file. Select an image and review the size, crop, and options before adding it to your cart.

Before You Begin

• Keep your original file. Use an RGB JPEG, PNG, TIFF, or supported HEIC or HEIF still photo. An embedded color profile is helpful when available. See How to Prepare Your Image Files for Printing.
• Each file must be no larger than 1 GB, 324 megapixels, or 18,000 pixels on either side.
• Use a stable internet connection, especially for large TIFF files. Give the upload time to finish before moving to the next step.

How It Works

Step 1: Choose a print product

Open Start Order and choose your product. You can also start from its product page. The builder opens the Image step.

Step 2: Upload your artwork

Select Upload images and choose up to 10 files. Wait for the upload to finish, then select the image you want to configure.

The Image step in Start Order. Select the screenshot to open it full size.

Step 3: Choose the print settings

Follow the builder to choose the size and crop, media, border, and any other options available for your product. Set up each image you want to print with its own choices.

Step 4: Review the preview

Check that the important parts of your image are inside the print area. If the crop or size does not look right, adjust it before adding the print to your cart.

Step 5: Add to cart

Add the configured print to your cart. If you are printing more images, configure each one and add it to your cart before checkout.

Important Notes

• You do not need an account to upload artwork. Guests and signed-in customers have the same supported upload options. Sign in if you want to use images saved in your account Library.
• Supported layered RGB TIFF files can be prepared from their saved combined image. Your original file stays unchanged. Review the resulting preview before ordering.
• Selecting several files uploads them together; each print still needs its own size, crop, and product choices.
• If a file fails to upload, check its format, size, dimensions, color mode, and connection. See Common Image Upload Issues and How to Fix Them.
• If the image is too small for the print size you chose, select a smaller size or upload a higher resolution file.

Examples

One image, one print

Upload the image, select its size and options, review the crop, and add the print to your cart.

Three images, three prints

Choose the three files together in Start Order. After they upload, configure each image and add each print to your cart.

Frequently Asked Questions

Do I need an account to upload?

No. You can upload as a guest. Sign in to access images saved in your account Library.

Can I upload from my phone?

Yes. Supported HEIC and HEIF still photos can upload directly. We prepare a print copy and keep your original. Review the preview, including the orientation and crop. If preparation fails, export a high-quality RGB JPEG and try again.

Can I upload more than one image at a time?

Yes. You can choose up to 10 files at once. You will still choose print settings for each image.

What should I do if the upload fails?

Check Common Image Upload Issues and How to Fix Them. If the problem continues, contact us with the file type, approximate size, device, browser, and the error message you see.

Related Articles

• How to Prepare Your Image Files for Printing
• Common Image Upload Issues and How to Fix Them
• How to Check Your Image Resolution
• Placing an Order and Confirmation Page

Need More Help?

Submit a Help Center request with your file type, approximate file size, product page, browser or device, and the exact error message. A screenshot of the issue can help us investigate.