Uploading your files to The Stackhouse is simple and straightforward. Follow the steps below to ensure your files are prepared and successfully uploaded for your order.
Step-by-Step Instructions
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Prepare Your File:
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Supported file types: JPEG, PNG, and TIFF.
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Ensure your file meets the minimum resolution requirement of 150 PPI (pixels per inch) for optimal print quality.
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Review your file dimensions to ensure they align with your desired print size.
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Visit the Upload Section:
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Navigate to the product page for the print or artwork you want to order.
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Click the "Upload Image" button on the product customization interface.
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Select Your File:
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Click "Choose File" or "Browse" to locate the file on your computer or device.
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Select the file you want to upload and confirm the selection.
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Adjust and Preview:
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Use the provided crop and adjustment tool to position your artwork as needed.
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Preview the image to ensure it looks as expected before proceeding.
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Complete Your Upload:
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Click "Upload" to add your file to your order.
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Wait for the upload to complete. Larger files may take longer depending on your internet speed.
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Verify and Proceed:
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Confirm that your file has been successfully uploaded by reviewing the preview or thumbnail on the product page.
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Continue to customize your product or proceed to checkout.
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Tips for Successful Uploads
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Use a high-speed internet connection for faster uploads.
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Avoid compressing your files excessively to preserve image quality.
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If your file is too large or you encounter issues, consider compressing it slightly or contacting our support team for assistance.
FAQs
What happens if my upload fails?
If your upload fails, you will see an error message. Check your internet connection and ensure the file meets the supported format and size requirements. Retry the upload or contact our support team if the issue persists.
Can I upload multiple files for a single order?
Currently, we only allow one file per product. For multiple products, you can upload a different file for each item.
How can I ensure my image will print well?
Make sure your image is high resolution and meets our recommended specifications. You can review our File Preparation Guidelines for detailed instructions.
Additional Resources
For further assistance, feel free to Contact Us.
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