Short Summary
This article explains how production time works at The Stackhouse and how to think about order timing before choosing a shipping method.
Quick Answer
Most orders ship 3-5 business days after they are placed. Shipping time is separate from production time, so choose your shipping method based on when you need the order after it leaves our studio.
Before You Begin
- Production time starts after the order is placed and files are submitted.
- Shipping speed does not shorten production time.
- If you have a firm deadline, contact us before ordering.
Policy Details
Most Stackhouse print orders ship within 3-5 business days. This is the time we use to review files, print, trim, finish, pack, and prepare your order for the carrier.
Delivery time begins after the carrier receives the package. For example, an order may take 3-5 business days to produce, then additional transit time based on the shipping method selected at checkout.
Rush production may be available for some orders. If a rush option appears in your cart, it applies to production time, not carrier transit time. You still need to choose a shipping method that matches your delivery deadline.
Common Examples
You need prints for an event next week
Contact support before placing the order. We can help confirm whether the order is realistic based on the current production queue, product type, size, and shipping destination.
You chose faster shipping at checkout
Faster shipping only affects carrier transit after the order leaves The Stackhouse. It does not automatically move the order ahead in production.
Your order includes mounted prints or gallery wraps
Mounted prints and gallery wraps may require more packing care than loose prints. Allow room in your timeline for production and protective packaging.
Frequently Asked Questions
Are production times the same for every product?
Not always. Product type, size, finishing, order volume, file readiness, and special instructions can affect timing.
Can I pay for rush production?
Rush production may be available on some orders. If you have a deadline, contact us before ordering so we can confirm availability.
Does production happen on weekends?
Our posted business hours are Monday-Friday, 9:00 AM-5:00 PM Central Time. Build your timeline around business days unless we confirm otherwise.
Will I get tracking?
Yes. Once your order ships, you will receive tracking from the carrier.
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Need More Help?
If you have a deadline, submit a Help Center request before placing your order. Include the product type, size, quantity, destination ZIP code, and the date you need the prints in hand.
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