Use your previous order as a reference, then review every choice in the new cart before paying. Reordering does not automatically confirm that an old crop, paper, border, file, price, or shipping address is still the one you want.
Start with the previous order
- Sign in with the email used for the earlier order and find it in your order history. If you checked out as a guest, use the original confirmation email or order number as your reference.
- Check the original product, finished size, material, crop, border, quantity, and any packaging choices.
- Start a new order for that product. Use an image saved in your account Library if it is available, or upload the file again.
- Review the new preview and cart, including the current price and delivery address, before checkout.
If a previous file or order detail is missing, contact support with the original order number rather than guessing.
If you want to change something
Set up the new order with the new size, material, border, or quantity. Review the crop carefully, since a new size can change what is trimmed from the image. If you need a change that the order builder does not offer, see Custom Order Requests and Special Instructions before paying.
If the earlier order had a problem
Do not place a paid reorder just to replace a damaged or incorrect item. Report the print or order problem so we can review the appropriate resolution.
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