How to Reorder a Previous Order

Short Summary

This article explains what to check before reordering a previous print order.

Quick Answer

You can often reorder from your account or order history, but you should review the product, size, crop, border, paper, quantity, and shipping address before submitting the order again.

Before You Begin

Use the same account email when possible.
Review every order option before checkout.
Contact support if you need a file, crop, or product changed before reordering.

How It Works

Step 1: Sign in to your account

Go to The Stackhouse website and sign in using the email address used for the original order.

Step 2: Find the previous order

Open your order history and locate the order you want to repeat.

Step 3: Review the order details

Confirm the product type, size, crop, border, paper, quantity, and shipping address. Reorders should not be treated as automatic approvals for changes.

Step 4: Place the new order

Submit the reorder only after confirming the details are still correct.

Important Notes

We print orders exactly as submitted.
If the previous order had an issue, contact support before reordering.
If you want to change the crop, size, paper, or border, place a corrected

order or ask us for help before submitting.

Common Examples

You want the exact same print again

Review the previous order details, confirm everything still looks correct, then submit the reorder.

You want the same image in a different size

Do not assume the crop will stay the same. Different sizes can require a different crop.

You want to reorder after a damaged shipment

Contact support first. Damage may be handled under the Stackhouse Promise rather than a normal paid reorder.

Frequently Asked Questions

Will my previous file still be available?

Often, but availability can depend on the order and file history. Contact support if you are unsure.

Can I change the shipping address on a reorder?

Yes, review the shipping address before checkout. If you already placed the order, contact support quickly.

Can I reorder without an account?

Contact support with the original order number and the email address used on the order.

Need More Help?

submit a Help Center request with the original order number, the email address used at checkout, and what you want to reorder or change.